Back me up on this programmers of the world, bug systems don't work very well.
And the amazing thing is, the more expensive the system for licenses and maintenance the worse it is in use. The value of having hte bug system is inversely proportional to its cost.
Think about it.
Bugzilla - open source, easy to install andadd accounts, not entirely useless
Clearquest - worse than useless, a daily impediment to all who use it.
Is this because of the nature of developing hte beast for the target market who can afford it?
Or is this due to the nature of the organisations that choose the tool?
It is true that Clearquest, while hopeless for tracking and managing the software development and maintenance processes, is unmatched as a tool for the execution of CYA-oriented procedures.
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